| Example Projects |
- Served on a technical panel to develop a measure of teamwork skills to be used in an international survey of life skills sponsored by a federal government agency.
|
- Conducted numerous workshops on such topics as designing, implementing, evaluation, and staffing teams as part of conferences on work teams.
|
- Developed an operations manual for designing work teams to be used by consultants of a large computer company.
|
- Conducted a plant-wide project to implement work teams among production employees in a small aluminum extrusion plant.
|
- Conducted a research study (quasi-experiment) to evaluate the short and long-term effectiveness of a team implementation intervention in a large printing company.
|
- Collected team effectiveness surveys and conducted a feedback seminar for self-managed work teams in the corporate financial planning department of a large financial services company.
|
- Conducted a research study of the factors influencing productivity and satisfaction among work teams of professional salaried employees in a large financial services company.
|
- Conducted a research study of the factors influencing productivity and satisfaction among work teams of administrative employees in a large financial services company.
|
- Advised consulting firm on the use of research to support the marketing of their products.
|
- Developed a system of profiling the psychological characteristics of customers to assist the loan collection process for a financial services firm.
|
- Developed computerized scripts for loan collection employees in a financial services firm.
|
- Wrote a White Paper comparing the Human Resources practices of the private sector versus the Foreign Service.
|
- Facilitate the annual meeting so the external Board of Examiners for the U.S. Department of State from 2000 to 2007.
|
- Met with various government agencies to explain the Foreign Service hiring process, such as the General Accounting Office and the Office of Management and Budget.
|
- Facilitated conflict resolution and group problem solving meetings of researchers with divergent views to develop a biodata instrument for hiring clerical employees.
|
- Facilitated a meeting of ophthalmologists and optometrists to discuss vision benefits and develop cooperative referral relationships.
|
- Facilitated a retreat of an animal sciences department in a major university to help identify future goals and objectives.
|
- Facilitated a consensus meeting to resolve conflict and enhance group problem solving among animal agriculture researchers and producers to develop a research agenda for the 1995 Farm Bill.
|
- Advising on organizational structure for an animal feed company.
|
- Presented ideas and wrote a paper on job design and productivity for aviation maintenance jobs as part of a conference sponsored by a government agency.
|
- Conducted numerous workshops on the topic of designing jobs as part of various conferences. (e.g., Society for Industrial and Organizational Psychology, 1990, 1995)
|
- Conducted a training program on job redesign methods for professional employees in a utility company.
|
- Assisted in the development of a process to redesign order fulfillment jobs for a large computer company implementing an SAP system.
|
- Advising on organizational structure issues in a large pharmaceutical company.
|
- Advising on work reinvention projects in a large financial services company.
|
- Designed a team coordinator job in a small aluminum extrusion plant.
|
- Conducted a job definition (role clarification) study of the job of manufacturing manager in a large pharmaceutical company.
|
- Conducted a research study (quasi-experiment) evaluating the long-term benefits and costs of redesigned administrative jobs in a large financial services company.
|
- Evaluated and provided recommendations for the redesign of telemarketer jobs for a large financial services company.
|
- Developed a work/rest schedule for letter sorter operator jobs in the post office; also advised on job rotation and compensation systems.
|
- Developed a team leader role in the research and development department of an animal nutrition company.
|
- Redesigned the research and development jobs and organizational structure to improve workload distribution in an animal nutrition company.
|
- Conducted and analysis and proposed revisions to the organizational structure, job design, and human resource systems in a department of the International Trade Administration.
|
- Conducted a job definition (role clarification) study of the job of personnel representative in a large pharmaceutical company; the jobs were redesigned to improve job satisfaction and efficiency of employees.
|
- Developed a system for redesigning jobs to increase productivity and satisfaction, and then conducted a major job redesign project of all the jobs in the information technology department of a large pharmaceutical company.
|
- Conducted a research study (quasi-experiment) evaluating the benefits and costs of alternative job designs among the administrative jobs in a large financial services company.
|